Shipping Policy

Thank you for shopping with DÚO Boutique! ♡ We're so excited for you to receive your new pieces.

Order Processing

All orders are carefully packed and prepared with love.

Please allow 1–3 business days for order processing before shipment. Business days exclude weekends and federal holidays.

During collection launches, holidays, or periods of high order volume, processing may take a little longer.

Shipping Rates & Delivery Estimates

We currently ship within the United States.

• Standard Shipping: $10

• Estimated Delivery: 3–5 business days in transit

Delivery estimates begin once your order has shipped and do not include processing time.

Shipping rates are displayed at checkout.

Order Tracking

Once your order ships, you'll receive a shipping confirmation email with tracking information so you can follow your DÚO package!

Please allow some time for tracking updates to appear after your package has been accepted by the carrier.

Shipping Delays

While we do our best to get your order to you as quickly as possible, delivery estimates are not guaranteed. Delays may occur due to weather, carrier disruptions, holidays, or other circumstances outside our control.

If we anticipate a significant delay in shipping your order, we will notify you and provide the options required by applicable law.

Incorrect Shipping Information

Please double-check your shipping address before placing your order.

If you notice an error, contact us as soon as possible. We cannot guarantee address changes once an order has been processed or shipped.

Lost, Missing, or Damaged Packages

If your package arrives damaged, is marked as delivered but cannot be located, or appears to be lost in transit, please contact us with your order number.

We will help investigate the issue with the shipping carrier and provide an appropriate resolution based on the circumstances and applicable law.

Questions?

For any shipping questions, please reach out to duoboutiquesa@gmail.com.

Thank you for supporting DÚO Boutique! ♡